About the position

A permanent position, externally funded, is available at The Health Information Systems research group, Department of Informatics.

The Health Information Systems (HISP) research group focuses on understanding and influencing the evolution of large-scale, complex information infrastructures, through empirical analysis and design interventions. The group is considered amongst the most prominent research groups globally in the domain of Information Technology for Development (ICT4D) and Health Information Systems in the developing world. We are also responsible for the development of the open source based DHIS 2 platform, implemented as health information systems in more than 60 developing countries.

Our existing research portfolio is based on qualitative, empirical studies of work and organizational processes related to digital technologies, specifically digital platforms in the health sector. The group is currently involved in a number of externally funded research projects related to global health and health information systems in developing countries. We collaborate closely with a range of global partners, including among others NORAD, WHO and UNICEF.

About the position:

The position links closely with the HISP network capacity and community building efforts, as well as working with HISP leadership to craft effective strategies for communicating with internal and external audiences through a variety of channels. The position serves as a link between HISP Norway and the network of HISP nodes to incorporate global feedback and input to develop training programs that support real-world implementations, and to actively expand and enrich the international DHIS2 community through our online discussion forum and in-person events. The position also works closely with the DHIS2 development team to create messaging, documentation, and other content to support software updates and features. The position is also responsible for developing frameworks for maintaining the accuracy and currency of technical, training, and outreach materials.

As Communication and Training Coordinator, you will be responsible for coordinating projects that include the work of a team of subject matter experts and specialists based both in Oslo and abroad. The position reports to the head of the Information Systems research group, and requires active engagement with faculty, researches, and the managers of HISP nodes.

Specific responsibilities include:

• Coordinate with HISP Oslo management and international HISP groups to develop long-term DHIS2 training strategies.
• Lead the development of annual training plans and schedules, develop strategies for measuring training impact and facilitating ongoing learning, and monitor participation level and consistency and quality of training delivery.
• In collaboration with HISP management, create and oversee a strategic plan for communication that includes web, social media, email, press channels, as well as investor/donor relations, outreach in the eHealth and international development fields, and research-related publications.
• Establish linkages between DHIS2 in-person and online training components, DHIS2 documentation, and supporting materials, identifying gaps and leading the creation of new content and platforms as needed.
• Actively engage with HISP nodes and implementation teams to create rich content related to DHIS2 research and field work—to include writing, graphics, images, and video—that demonstrates the global impact of DHIS2.
• Manage the creation of a new dhis2.org website from start to finish, including gathering requirements and input from stakeholders as well as using web analytics to analyse current user behaviour; establishing project scope, schedule, and budget; and coordinating internal and external resources to design, build, test, and launch the site. Manage updates to site content and design after launch.
• Oversee the DHIS2 online Community of Practice, including supervising the work of the site moderator, and creating broad and targeted campaigns to increase membership and engagement.
• Contribute to donor and partner reporting. This includes showing concrete deliverables and feeding these deliverables into evaluation reports.
• Contribute to creation and review of DHIS2 technical documentation, including harmonization of content and style across multiple technical areas and documents

Qualification requirements

This position requires:

• Bachelor’s Degree in communications, language, or related field
• Experience planning and executing multi-channel communications strategies
• Experience coordinating video and interactive web content production
• Experience drafting and managing contracts and budgets
• Experience growing and facilitating online communities
• Experience planning international conferences or training events
• Experience configuring and using web content management systems
• Experience with web, email, and social media analytics
• Experience working with software developers throughout the software development lifecycle
• Experience with personnel management, including supervising teams
• Eligible for employment in Norway
• Excellent communication skills in English and a Scandinavian language

The following are also desired:

• Knowledge about DHIS2
• Ability and willingness to travel internationally
• Communications skill in French, Portuguese, or Spanish

Personal skills

• Self-identify as a problem solver and self-starter
• Good at working in rapidly changing environments
• Excellent project management skills and long-range planning skills
• Ability to cooperate well with existing team members

We offer

• salary NOK 605 500 – 723 200 per annum depending on qualifications in a position as Adviser, position code 1434
• attractive welfare benefits and a generous pension agreement, in addition to Oslo’s family-friendly environment with its rich opportunities for culture and outdoor activities

How to apply

Application must include:

• Cover letter
• CV (complete overview of education and work experience)
• Copies of educational certificates, transcript of records and letters for recommendation
• Names and contact details of 2-3 references (names, relation to candidate and telephone number)

The application with attachments must be delivered in our electronic recruiting system, please follow the link “Apply for this job”.

Foreign applicants are advised to attach an explanation of their University's grading system. Please note that all documents should be in English (or a Scandinavian language).

Formal regulations

Interviews with the best qualified candidates will be arranged.

According to the Norwegian Freedom of Information Act (Offentleglova) information about the applicant may be included in the public applicant list, also in cases where the applicant has requested non-disclosure.

In accordance with the University of Oslo’s equal opportunities policy, we invite applications from all interested individuals regardless of gender or ethnicity.

UiO has an agreement for all employees, aiming to secure rights to research results a.o

Contact information

• Kristin Braa, phone: +47 416 30 260, e-mail: kbraa@ifi.uio.no

For question regarding the recruitment system, please contact Adviser Ørjan Pretorius, orjan.pretorius@mn.uio.no.

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